Last updated: 22 July 2026
Pharmacy Weight Loss Hastings | GPhC Registration No. 9012511 | Last updated: July 2026
We are committed to protecting your personal information and handling it responsibly. This policy explains how we collect, use, and protect your data when you use our online pharmacy weight loss clinic services.
Pharmacy Weight Loss Hastings is a GPhC registered online pharmacy (No. 9012511) providing weight loss consultation and medication services to patients in Hastings, UK. We act as the data controller for all personal information collected through our service.
When you use our services, we may collect the following categories of personal data:
Personal details: Full name, date of birth, address, email address, and telephone number.
Health information: Medical history, current medications, weight, height, BMI, and other health-related details necessary to assess your suitability for weight loss treatment.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our site.
We use your personal information for the following purposes:
To assess your medical suitability for weight loss treatments and for our pharmacist to review and approve your consultation before any medication is dispensed.
To process and fulfil your orders. Once your consultation is approved by our pharmacist, delivery is made within 1 working day.
To communicate with you regarding your order, treatment, or any follow-up care required.
To maintain accurate patient records in accordance with our professional and legal obligations as a registered pharmacy.
To comply with regulatory requirements set by the General Pharmaceutical Council (GPhC) and other applicable UK laws.
Our lawful basis for processing your data is primarily the performance of a contract, compliance with legal obligations, and where necessary, the processing of special category health data for the provision of healthcare services.
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files placed on your device.
We use essential cookies to ensure the website functions correctly, and analytical cookies to monitor site performance. You can adjust your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect your experience on our website.
We do not sell or rent your personal data to any third parties. We may share your information in limited circumstances:
With our secure payment processing provider to handle transactions safely and in compliance with financial regulations.
With delivery partners to fulfil your order, who receive only the information necessary to complete your delivery.
With regulatory bodies such as the GPhC if required by law or for the purposes of inspection and compliance.
With other healthcare professionals where this is necessary for your safe treatment, for example in the case of a medical emergency or safeguarding concern.
All third parties we work with are required to handle your data securely and in accordance with UK data protection law.
We retain patient records for a minimum of eight years from the date of your last consultation, in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.
We take the security of your personal information seriously. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. All health data is stored on secure, encrypted systems.
If you have any questions about this privacy policy, wish to access your personal data, request a correction, or raise a concern about how we handle your information, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009
If you believe your data has been handled incorrectly, you have the right to raise a complaint with the relevant supervisory authority under UK data protection law.